Privacy Policy
Nava Wealth · Last updated: 16 April 2025 · Effective from: 1 April 2025
At Nava Wealth, we take the handling of personal information seriously. This policy explains what data we collect when you use our website or enquire about our programmes, how we use it, and the choices available to you. We have written this in plain language; if something is unclear, you are welcome to write to us.
Who We Are
The data controller for this website is Nava Wealth, a financial education provider based at 67 Tha Phae Road, Chang Khlan, Chiang Mai 50100, Thailand. We offer educational programmes for adults on personal finance topics; we do not provide licensed financial advice.
For privacy-related questions, you may reach us at [email protected] or by post at the address above.
Data We Collect
We collect personal data in the following ways:
Information you provide directly
- — Your name, when you complete our contact form or enquire about a programme
- — Your email address, for correspondence and programme information
- — Your phone number, if you choose to provide it
- — Any message you include in the contact form
Information collected automatically
- — Browser type and device information, for website compatibility purposes
- — Pages visited and time spent, through analytics cookies if you have consented
- — Referring website, to understand how visitors find us
We do not collect sensitive categories of personal data such as financial account numbers, health information, or national identification numbers.
How We Use Your Data
Personal data collected through this website is used for the following purposes:
Responding to enquiries
To reply to messages submitted through our contact form and answer questions about our programmes. Legal basis: your consent in submitting the form.
Programme administration
To manage enrolment, send session reminders, and share course materials with registered participants. Legal basis: performance of a contract.
Website improvement
To understand which pages are visited and how, so we can make the website more useful. Legal basis: legitimate interest, with analytics cookies requiring your consent.
Legal obligations
To comply with applicable Thai laws, including the Personal Data Protection Act B.E. 2562 (PDPA) and any regulatory requirements applicable to educational services.
How Long We Keep Your Data
- — Enquiry records — kept for 12 months from the date of last contact, then securely deleted.
- — Programme participant records — kept for 3 years following the end of the programme, as required for administrative purposes, then deleted.
- — Analytics data — aggregated and anonymised; not retained in identifiable form beyond 26 months.
Sharing of Personal Data
We do not sell personal data. We share data only in the following limited circumstances:
- — Service providers — such as email and hosting providers, who process data on our behalf under appropriate agreements
- — Analytics services — anonymous usage data may be processed by Google Analytics if you have consented to analytics cookies
- — Legal requirements — where disclosure is required by Thai law or a valid order from a competent authority
How We Protect Your Data
We take reasonable steps to protect personal data against loss, misuse, or unauthorised access. These include:
- — HTTPS encryption for all data transmitted through this website
- — Access controls limiting who within our organisation can view personal records
- — Regular review of our data handling practices
- — In the event of a data breach, we will notify affected individuals and relevant authorities as required under the PDPA
Cookies
This website uses cookies to function and, with your consent, to collect analytics data. Essential cookies are required for the site to work; analytics and marketing cookies are used only if you accept them through our cookie banner.
Full details are in our Cookie Policy.
Your Rights
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the following rights regarding your personal data:
Right of access
Request a copy of the personal data we hold about you.
Right to rectification
Ask us to correct inaccurate or incomplete data.
Right to erasure
Request deletion of your data where there is no overriding reason to retain it.
Right to withdraw consent
Where processing is based on your consent, you may withdraw it at any time without affecting prior processing.
Right to data portability
Receive your data in a structured, machine-readable format where applicable.
Right to object
Object to processing based on legitimate interest. We will consider your objection carefully.
To exercise any of these rights, write to [email protected]. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.
Links to Other Websites
Our website may contain links to external sites, such as the websites of financial regulators or educational resources. We are not responsible for the privacy practices of those sites and recommend you read their policies before sharing personal data with them.
Minimum Age
Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted data through this website, please contact us and we will delete it promptly.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page will show when it was last revised. Continued use of the website after a change constitutes your acceptance of the revised policy.
Contact for Privacy Matters
Nava Wealth — Privacy Enquiries
- [email protected]
- 67 Tha Phae Road, Chang Khlan, Chiang Mai 50100, Thailand
- +66 2 397 5841